RETURNS, LIABILITY & MORE
Cancelations are possible within 1 hours from the time you placed your order. please contact us right away for any cancelations. once orders are fulfilled & processed, we are unable to cancel the order.
RETURNS: All items denoted are final sale items and are not eligible for return or exchange. Due to the nature of the products. DiamondDustyyc is not responsible for lost or stolen packages confirmed to be delivered to the address entered for the order. Upon inquiry, Diamonddustyyc will confirm delivery to the address provided, Date of delivery, tracking information (if applicable), and shipping carrier information for the customer to investigate. for further inquires please contact us at Diamonddustyyc@gmail.com
Liability: Diamonddustyyc lashes are not liable for any allergic reactions to our products, Our luxury mink lashes are 100% real. We would recommend considering our silk lashes if you're allergic to this kind of material.
All lashes will come with information below the product located in the "SHOP" in the description for the type of material it is created with.
Our Shop Currently Carries The Following Materials.
-100% Mink (Not Vegan)
-AAA+ PBT Silk (Vegan/CF)
-Korean/Jap Silk (Vegan/CF)
-Bionic Silk (Vegan/CF)
-Hemp/Cotton Blend (Vegan/CF)
- AA PBT SILK (Vegan/CF)
. Please contact if you require assistance!
Disclaimer: Diamonddustyyc are 100% Handmade, Each batch will be made with love and care. Each batch will be slightly different in length,shape,curl,thickness. please allow a 0.5-1cm difference due to manual measurements.
Handmade Lashes are sisters not twins. This will not be credited. Only manufacturers defects will be replaced.
NO Toleration: We will not tolerate any verbal, physical abuse, harassment and or any type of crime towards our employees and business, We have the right to 100% cancel and refuse your order because of this. As far as being reported to the police. No tampering at our pick-up location, our pick-up location is under full camera surveillance. Please be kind to our staff as we would like to make everyone feel welcome here at Diamond Dust YYC.