top of page

Privacy Policy

DiamondDustYYC (“we”, “us”, “our”) takes your privacy very seriously. Please read this privacy policy carefully as it contains important information on how and why we collect, store, use, and share your personal information in connection with your access to and use of our websites, (the “sites”). It also explains your rights in relation to your personal information, your choices regarding the control of communications and the security procedures we use to protect your information.


We may collect “personal information” (meaning information that is, or is capable of being, linked to you) as well as non-personal information when you visit or use the sites. Following are examples of the types of information we may collect about you:

Contact Information
When you place an order, create an account, communicate with customer service, send us an email, or comment on our blog, you provide us with information that we collect. This information may include your name, address, phone number, credit card information, and purchase history.

Other Information We Receive and Store
We also receive information from you as a result of your visiting our sites including your IP address, your browser type and version, your operating system and platform, products you view, products you search for, length of visits to pages and other browser interaction information.


We collect most of your personal information directly from you—in person, by telephone, text or email and/or via our sites. Collection of this personal information is necessary to provide products to you. If you do not provide this personal information, it may delay or prevent us from providing products to you.
We may also collect your IP address when you visit our sites, and in certain cases we will associate that address with you to better understand your preferences and interests. We may also collect certain web analytics information, including, among other information, the number of visitors to the sites, session time, and browser version (“technical information”). This technical information is not collected in a manner in which it can be tied to a specific user (except as described above regarding IP addresses). In some cases, we may combine information we collect through our sites with information collected from other online and offline sources.


Except as otherwise provided in this policy, we may use, share, or disclose all the information that we collect from you as a prospective, current or former customer:

- To fulfill orders placed by you.
- To respond to your requests, comments and questions and identify your interests so that we may assist you in finding products that may be of interest to you.
- To enforce any terms and conditions applicable to the sites.
- As required by law or valid legal process.
- In response to appropriate governmental requests.
- As we deem reasonably necessary to investigate, prevent or take other appropriate action, including in connection with the investigation of potential illegal or fraudulent activities or potential risk to the personal safety of any individual or the security of your information.
- To manage our business.
- To protect our interests.
- In the event that diamonddustyyc or a portion of its business is acquired by another company, including in bankruptcy, your information, including your personal information, may be transferred to the successor company.


We may use your personal information to send you updates (by email, text message, telephone or post) about our products, including exclusive offers, promotions or details about new products. We will always treat your personal information with the utmost respect and never sell or share it with other organizations outside of diamonddustyyc for marketing purposes.

Our financial institutions

We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers to ensure they can only use your personal information to provide services to us and to you. We may also share personal information with external auditors, e.g. in relation to an audit of our accounts.

We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.


Information transmitted over the Internet may find its way to recipients to whom it is not intended or persons you may not want to have such information. Under certain circumstances, this may be beyond our control, and you are advised that such transmission may not be secure. We comply with applicable laws regarding the safeguarding of your personal information, and we employ reasonable administrative, technical and physical safeguards to protect the security, confidentiality, and integrity of your information, as required by law. Further, we restrict access to nonpublic personal information about you (e.g., credit card or payment information) to those associates who need to know that information in order to provide products or services to you.


We may use cookies and other devices on our sites. Using cookies on our sites provides benefits to you, such as allowing you to maintain your account login information between visits. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other devices may also be used to tell us additional information about the use of the sites, including, without limitation, the time and length of your visit, the pages you look at on our sites, the website you visited just before coming to ours, and the name of your Internet service provider. We may use third parties, such as Google Analytics, Shopify, and Hotjar to collect such data. Each service provider identified on, or accessed from the site has its own policies on the collection and use of technical information and the use of cookies. To learn more about how these third parties collect and process data and the choices they may offer to control these activities, you can view their privacy policies.  Google Analytics’ policy, Wix policy, PayPal policy is available online for full information.


The sites are not directed at or intended to be used by children, and we will not intentionally collect or maintain personal information about anyone under the age of 13, except for information provided by the relevant parent(s) or guardian(s). If we discover that we have collected any other personal information about anyone under the age of 13, we will take reasonable steps to promptly delete such information from our systems.


This policy is effective as of the date listed above. We may change this policy from time to time–when we do we will inform you via a notice on our website or by email.


Please contact us by email, if you have any questions about this policy or the information we hold about you. Our contact details are shown below:

Diamonddustyyc via INSTAGRAM

Subject: "Private policy"


bottom of page